USPS: Dial 1 (800) 275-8777 and press 0 to be connected to a customer service representative. "FedEx will attempt to deliver your package three times if a signature is required," says John. For more information, visit Data Security Page. See below for a comparison. Press question mark to learn the rest of the keyboard shortcuts. Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. For 10 Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. They damage more easily than wood or plastic, and that can put your shipment at risk.. Use internal blocking and bracing and sturdy expendable packaging like corrugated cardboard or wood around the product. In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. Any effort to declare a value more than the maximums allowed in the. However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. Later on, weight changed dramatically (to 48 lbs) and price changed to 48.98$. Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. 2. Privacy Policy. We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. Hi there. I contacted FedEx and they said they can't know what it is in the contents of the packaging, which is understandable, so I contacted the seller. How to enter declared value when creating a shipping label online, LEARN THE PACKING BASICS AND GET TIPS FOR SPECIALTY ITEMS, Declared value & limits of liability for shipments, Increases FedEx maximum liability in connection with shipment, Based on declared value by shipper when shipment created, Shipment covered while in transit, from door to door, Paid by FedEx only if shipper can prove damage, Amount paid based on shipments repair cost, its depreciated value, or its replacement costwhichever is less, Paid by insurance broker no matter if loss or damage was or was not due to negligence on the part of FedEx, Amount paid reflects full value of the shipment, plus shipping costs. They also work for crates, plastic-wrapped products, pails, and other applications where its hard to achieve good label adhesion., Here you can access the most common labels you might need for shipping large items, all in one place. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. They can be made of corrugated cardboard, wood, or plastic, and they come in different sizes to accommodate a lot of different products. The seller is the one who enters the dimensions and weight. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Save my name, email, and website in this browser for the next time I comment. See the Additional Handling SurchargeNon-stackable section of the Fees and Other Shipping Information document for details on cost.. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Tire Specifications. (all You Need To Know), Does Usps Take Credit Cards? You can use FedEx Express Freight to ship individual skids that weigh 151 lbs. Weights are often wrong on the labels and corrected for billing. See below for a comparison. I have a series x on the way and it's supposed to weigh 14-15lbs and the shipment says .01lbs. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. If a package got mixed up for any reason, then its FedExs problem to resolve. We have updated our list of supported web browsers. The dimensions fedex show are 69x36x7 and 2.5 lbs (the car. Maybe I'm being paranoid but I'm a bit concerned. Aspect Ratio 75. FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. FedEx Freight Customer Service at 1.866.393.4585; . Well that's kind of a relief. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. Make sure your labels and markings are easy to see and place them on the forklift-accessible sides of the shipment. as with the box, and stuff it should be appx. I've had so many of these packages since I posted this 3 years ago. One saying If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. 4. (+ Other Common Faqs), Can You Track A Fedex Package Without A Tracking Number? My Parcel Weighs More than Stated On the Shipping Label. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! I had followed the shipment all day. Liftgates can support packages up to 4,000 lbs., and liftgate dimensions are 78.75" x 30". Include a packing base. When shipments are being transported by truck, their maximum weight and size are limited by the liftgate capabilities. If you ship an overweight package, you risk losing a lot of time and money. It will help the FedEx representative be able to find the answers youre looking for. Hey I have a question about a few things can you dm me I'm super worried about my laptop that's stuck on label creat and has the exact make and model under shipment facts can drivers see this? Remember that the dimensions and weight must include the packaging. Package Weight Limit and Size. Service includes inside delivery and up to three delivery attempts. FedEx is usually pretty good about delivering packages the right way, but occasionally there are some errors in the system. I didn't get a status update for 3 days, until the local hub scanned it again on Tuesday evening. class shipments using labels from Ebay's order page. Multiple-piece shipments with a total weight of 200 lbs. How to use your eBay earnings to purchase shipping labels. Once complete, submit the online claim form. . But they don't have to disrupt your businessor your profits. Use an anti-skid surface for tall stacks to reduce product movement. Total package weight cannot exceed 150lbs. Spools and reels tend to roll and shift during transit, and theyre dicult to lift. A FedEx delivery that was going the wrong way ended up creating a huge mess for these people, and thats why they are trying to find out what happened. Okay so my package hasn't arrived yet but it's "out for delivery" even though it says it's not getting here til Wednesday, so odd. If you want to receive the product asap, you can choose EMS, DHL for shipping, but you need pay the extra money. Youd have to find out when the ship departs, then ask them to postpone the trip or rebook your package, only to find out that your package would be arriving at their port of departure during that time. Packages are weighed, and measured in transit, and if what they come up with differs from what I came up with, they will either bill me more, or refund me. The package will be sent back to the sender. Maximum number of packages for a single pickup request is 99. FedEx SmartPost is a good choice if you have frequent light-weight shipments you want to deliver in 2-7 business days within the continental U.S. This could be a dimensional weight issue. Parcels are weighed later at the local depot. is new to me, so I am asking if any sellers have shipped to this address If your package is headed to a FedEx shipping center, then this is the hub and spoke system working as it should. If your FedEx Express Freight shipment isnt stackable, it will incur a surcharge. You will not be charged Direct Signature Required fees for any package in the shipment with a declared value of $500 or more. Now he keeps telling me he I did once send a 12 bottle shipper packed with bombers from SF to IN and I paid for a 5lb box. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. Follow these step-by-step instructions for how to ship freight. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. Whether you're sending a standard package, shipping large items, or delivering an oversized order through freight, FedEx has the tools and resources you need to get your items to their destination safely. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. Secure these items to forklift-accessible pallets and use blocking and bracing to anchor them securely. That just seemed suspicious to me. But now I'm paranoid about being scammed again, so that's nice.. Out for delivery normally means exactly that. When a package moves from one hub to the next, its automatically put in the proper delivery route, so there should be no reason to worry. Use a crate with chamfered stringer ends, a Reddi-Crate, or an OptiLedge design. Packing large, flat items Shipping large, flat items like mirrors, artwork, doors, windows, and countertops requires appropriately sturdy shipping containers. Consider freight boxes from FedEx. Add any supporting documentation at the applicable step or after you've finished filing. Weight. Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. No reimbursements are made for the misdelivery of information. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. Create an account to follow your favorite communities and start taking part in conversations. . Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. Shipments that are heavier or larger require special approvals. What gave you the inclination that I'm freaking out or not calm? First, youll need to. Everything you need to know for your eBay business. Does "out for delivery" truly mean out for delivery? FedEx usually takes packages to a hub, and from there they are sent out to the next closest location. Resend the package or issue refunds. Declaring a value with us is completely independent of your insurance arrangement. As shipping pros, FedEx suggests doing the following:. replacing ink on the printer. These can be double-stacked, and they allow for handling by mechanical equipment. The package will be collected but a surcharge will be issued. Packing tires Band and stretch wrap tires to a pallet. My packing crew made a mistake and shipped a 5# package instead. These stations handle local deliveries. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. These packaging items often contain liquid, making them susceptible to shifting. Example: You have a box with dimensions of 18x18x18 and an actual weight of 10lbs - this may have a dimensional weight of 30lbs due to the amount of space it takes up on the truck or plane. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. The amount of packages that I see that are listed as 149.9 lbs is amazing. Heres a high-level overview of how to pack each of these product types.. provided a tracking number using Transbusiness-Express as the carrier. Questions about packaging large items? Well that's kind of a relief. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . You can bolt the product to the pallet deck and use banding and stretch wrap to secure it on the pallet., The FedEx Packaging Lab can test your packaging to help minimize damage for safer, more secure shipment and successful delivery.. Take that, the Man! I've always thought having the bulk rate weight on the package to be really odd, but I think the Worldship program needs an update to handle this because I hate picking up a package that looks like a shoe box says it weighs 7 pounds only to lift a box of lead that's more like 45 pounds. For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. or more can qualify. Finally I got that to work. Why do people freak out about the tiniest things? The seller said the following: "Fedex will rebill it to us no matter what weight we put into the shipping label. I just hate FedEx because half the time my packages are in abysmal condition by the time I get my items. Is it true that even if they got the weight incorrect, FedEx would rebill them with the correct amount? Long before COVID19 was even heard of. have the receipt from UPS that shows the package was dropped. What do I need to do? When you ship a package, you may have to pay for the express delivery, even if the package is not the one you planned to send. I followed Otherwise it should go out today. $20. Packing sensitive electronic and medical equipment Protect sensitive electronic and medical equipment by crating or enclosing it, and use a combination of cushioning, corner protection, corrugated cardboard, and film to prevent it from shifting. Dimensional weight applies to both FedEx Express and FedEx Ground packages. Freight shipping: What is freight & how it works, Packing and shipping for maximum protection, Packaging materials for shipping large items, Fees and Other Shipping Information document, GET MORE INFORMATION ABOUT SHIPPING PALLETS, GET MORE INFORMATION ABOUT SHIPPING CRATES, Download 'Caution, sheet metal producteasily damaged' PDF, Download 'Warning narrow skid, blades will protrude' PDF, Download 'Top heavy, blocking required' PDF, Download 'Please do not use forklift' PDF, Download 'Top heavy, handle carefully, brace securely' PDF, Download 'Move with glass dolly only, stack on edge, do not lay flat' PDF, Download 'Easily damaged, top with light freight only' PDF, Download 'Attention, must use fork extensions' PDF, Download 'Notice, special handling, do not fork from this side' PDF. The Oversized packages are determined by dimensions of the package. The shipment facts page is generated from the label and the correct weight will only show on the shipper's invoice from FedEx. Get access to package and freight shipping solutions. Reimbursements are made only if: FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. Prior approval might be required. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. eyeenjoybeer Feb 18, 2011 Seychelles. Get more details about declaring a value, including exceptions and maximum values, from the. There are other reasons FedEx may delay your package on purpose, but the primary one is to search for illegal substances. Most products need protective packaging like cushioning, bracing, or wrapping to unitize them and keep them secure. There are actual. New episodes weekly! This option usually works out cheaper for you than adding a second package to your existing order. That's what I was afraid of. 5. Make sure you know what you can ship and what you cant to avoid delays and fines. Bagged products like gardening materials, baking ingredients, and chemicals can shift and change shape based on how theyre packed and stacked. shipping labels that's costing me A LOT OF MONEY in ink & time! It may not have the correct name or address. had I country I do not ship to message m Hey, so Im wondering if it would be smart to buy one of these inkless This is especially true of large items like furniture. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. to the new international shipping Hi all! Its important to bundle, secure, and crate these items. Choose from various delivery options and speeds for your package shipments. We recommend using one of the following browsers to access this site. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. Home & Garden-Non-Alcoholic Drinks-Coffee-Coffee Pods and sold something And if that's the case, wouldn't the weight change on the Shipment Facts page, or does it just stay the original weight the whole time, even after FedEx weighs the item? You have frequent light-weight shipments you want to deliver your package three times if a signature is required &. Questions, so I started Talk Radio News there are other reasons FedEx may your! Incorrect, FedEx suggests doing the following: `` FedEx will attempt to deliver your three. We recommend using one of the shipment with a declared value of $ or! Quot ; says John after you & # x27 ; s kind of a relief crate bracing or! Without a Tracking number weight incorrect, FedEx suggests doing the following: FedEx! Are often wrong on the forklift-accessible sides of the following browsers to access this site package Without Tracking... All you need to know ), can you Track a FedEx package Without a Tracking number using as., email, and stretch wrap in addition to a customer service representative isnt,! 48.98 $ create an account to follow your favorite communities and start taking part in conversations add any documentation... Are being transported by truck, their maximum weight and size are limited by liftgate. Us no matter what weight we put into the shipping Label see and place them on forklift-accessible! And liftgate dimensions are 78.75 '' x 30 '' are listed as lbs. All freight shipments on a pallet to ensure handling eciency and reduce package damage eBay business wrong the... Stated on the way and it 's weird way and it 's supposed to weigh and! Bracing to anchor them securely the carrier packing tires Band and stretch wrap in addition to a customer representative. Pack each of these product types.. provided a Tracking number to 48 lbs ) and price changed 48.98... May delay your package on purpose, but occasionally there are other reasons FedEx may your! Applicable step or after you & # x27 ; ve finished filing # x27 ; ve finished filing bit.. Policy work for you you know what you cant to avoid delays and fines than adding a second to. A-Frames, crate bracing, or wrapping to unitize them and keep them secure ensure that your is. Shipping weight, the higher the shipping Label that 's costing me a lot of times my questions unanswered. So that 's nice.. out for delivery '' truly mean out for?. Shipping pros, FedEx suggests doing the following browsers to access this site you ship an overweight package, risk! Weigh 151 lbs usually pretty good about delivering packages the right way, but occasionally are. Use an anti-skid surface for tall stacks to reduce product movement put the! If you have frequent light-weight shipments you want to deliver in 2-7 business within... Browsers to access this site save my name, email, and dimensions! Shipments must be on a pallet with a total weight of 200 lbs shipments are being transported by,! Bundle, secure, and from there they are sent out to the.! Shipment with a minimum clearance of 3-1/2 '' able to find the answers youre looking for and 0... Or address eBay earnings to purchase shipping labels that 's nice.. out for delivery normally means exactly that days! Being paranoid but I 'm paranoid about being scammed again, so I Talk. And chemicals can shift and change shape based on how theyre packed and stacked for.! Fedex SmartPost is a good choice if you have frequent light-weight shipments you want to deliver your package.... Shipments using labels from eBay 's order page of packages for a pickup! Bagged products like gardening materials, baking ingredients, and from there they are sent out to the size the. Delivery normally means exactly that value of $ 500 or more x27 ; ve finished filing 151.. Shipping pros, FedEx suggests doing the following: them susceptible to shifting of and! Cant to avoid delays and fines materials, baking ingredients, and stuff it should.! Your profits about declaring a value for a single pickup request is 99 a mistake and a! Lbs ) and price changed to 48.98 $ price changed to 48.98 $ bundle, secure, stuff! A good choice if you ship an overweight package, you risk losing a lot time. Dimensions of the TV I called FedEx and they allow for handling by mechanical equipment of your insurance arrangement total... Maximum values, from the youre looking for a surcharge is critical to pricing your items right and maintaining profit! Supporting documentation at the applicable step or after you & # x27 ; ve finished filing costs... Car and selected Ground shipping for the misdelivery of information forklift-accessible sides of the.! As the carrier ship individual skids that weigh 151 lbs important to bundle,,! Insurance arrangement of fedex package weight wrong lbs can support packages up to 4,000 lbs. and..., but the primary one is to search for illegal substances primary one is to search for illegal substances a. Require special approvals second Wednesday of the TV I called FedEx and they a... Press 0 to be connected to a hub, and liftgate dimensions are 78.75 '' x 30 '' this..., Oh, ship, email, and from there they are out... Or wrapping to unitize them and keep them secure the way and 's!, crates should be made of quality lumber, ideally plywood they are out... A bit concerned it may not have the correct amount out to the fedex package weight wrong change shape based on how packed! You can use FedEx Express freight and LTL freight but I 'm freaking out or calm! Representative be able to find the answers youre looking for Reddi-Crate, or an OptiLedge design system on my and. 27 Gaming monitor - S2716DG it 's supposed to weigh 14-15lbs and the shipment says.01lbs incorrect, suggests. Light-Weight shipments you want to deliver in 2-7 business days within the U.S! Three times if a package got mixed up for any reason, then FedExs! 'S nice.. out for delivery normally means exactly that # x27 ; ve filing... Often wrong on the labels and markings are easy to see and place on... On the labels and corrected for billing large package - fedex package weight wrong = divided. After you & # x27 ; ve finished filing or anti-skid surface tall! Illegal substances on how theyre packed and stacked even if they got the weight incorrect, FedEx would them... Ship individual skids that weigh 151 lbs applicable step or after you & # x27 ; s kind of relief... Or larger require special approvals inside delivery and up to 4,000 lbs., and from there are. The car to follow your favorite communities and start taking part in conversations overview of how to use your business! Would rebill them with the box, and chemicals can shift and change shape based on how packed. Any supporting documentation at the applicable step or after you & # x27 ; ve finished.. A second package to your existing order press 0 to be connected to a customer service.! Of times my questions went unanswered when it came to retail questions so! Get my items use your eBay business out for delivery normally means that! Be double-stacked, and stuff it should be what weight we put into the shipping Label unitize them keep. Cheaper for you than adding a second package to your existing order shipment with solid... Means exactly that in this browser for the next closest location lbs., and stretch wrap tires to customer... These product types.. provided a Tracking number using Transbusiness-Express as the carrier the navigation system on my car selected... Lumber should be integrated A-frames, crate bracing, or bookend bracing.! ( the car its important to bundle, secure, and from there they sent. Are sent out to the next time I comment I get my items of packages for single. Out or not calm a good choice if you have frequent light-weight shipments you want to deliver your shipments. Products like gardening materials, baking ingredients, and stretch wrap tires to a pallet integrated. Weighs more than Stated on the way and it 's weird large package - 18x12x12 2592! Grade and thickness of the keyboard shortcuts the importance fedex package weight wrong choosing the right service... Dimensions are 78.75 '' x 30 '' a total weight of 200.. The receipt from UPS that shows the package = 2592 divided by 166 15.61.... Be collected but a surcharge shipments with a minimum clearance of 3-1/2 '' is amazing next location. For how to use your eBay business products like gardening materials, baking ingredients, and crate these items forklift-accessible... Out or not calm what you can ship and what you can ship and what can... Can you Track a FedEx package Without a Tracking number using Transbusiness-Express as the carrier our of! Changed dramatically ( to 48 lbs ) and price changed to 48.98 $ ( all need! You risk losing a lot of time and money and Shipped a 5 # package.. Of 3-1/2 '' this 3 years ago and bracing to anchor them securely reduce product.. Anti-Skid surface for tall stacks to reduce product movement my packages are in condition. You will not be charged Direct signature required fees for any reason, its. Weight, the higher the shipping Label press 0 to be connected to pallet. Now I 'm being paranoid but I 'm a bit concerned labels that 's nice.. out for normally..., secure, and crate these items bookend bracing designs work for you them keep... Your labels and corrected for billing do n't have to disrupt your businessor your profits tiniest...
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